Are you passionate about helping others and fascinated by HR tech? Join Teamtailor’s Support Team this summer and gain valuable hands-on experience in customer support, software troubleshooting, and working with a fast-growing international SaaS company. Perfect for students, recent graduates, or anyone looking for a dynamic summer job in the tech industry!

Summer Support Opportunity – HR Tech & Customer Success

What You’ll Be Doing in Our Teamtailor Support Role

• Delivering exceptional customer support by resolving queries via chat and email 💬
• Helping users navigate and maximise Teamtailor’s recruitment platform 🔍
• Troubleshooting technical issues and escalating software bugs when necessary 🐞
• Collecting feedback from customers to help us improve our product and support service ⭐
• Collaborating closely with our support and product teams to find creative solutions 🔗

Key Responsibilities – Customer Support and SaaS Problem-Solving Experience

• Respond promptly and professionally to customer requests
• Document and track support cases accurately using our systems
• Assist the onboarding team with basic technical questions
• Participate in team meetings and training sessions
• Contribute to a positive and collaborative remote work environment

Who We’re Looking For – Skills & Qualifications for Summer Support

• Strong communication skills (English required, other languages a plus)
• Interest in technology, HR, or SaaS (no prior experience needed—training provided)
• Customer-focused, solution-oriented mindset
• Comfortable switching between tasks and learning new systems quickly
• Team player with a growth mindset, eager to learn and contribute

Why Choose a Summer Job at Teamtailor?

• Be part of an innovative and inclusive tech company
• Gain real-world experience in customer success, SaaS, and HR technology
• Friendly, diverse, and supportive colleagues
• Competitive hourly pay and flexible working hours
• A fully remote position—work from anywhere in the UK or EU

How to Apply for the Summer Support Role

If you’re ready to develop your skills and help users make the most of Teamtailor, we want to hear from you! Submit your CV and a brief cover letter describing why customer support interests you and what you hope to learn this summer. Applications are reviewed on a rolling basis—apply early to secure your spot!

Application Deadline and Contact Details

Deadline: Please apply as soon as possible. Interviews will be held continuously.
Questions? Contact our People team at support-jobs@teamtailor.com. We look forward to your application!